Consumer complaint

Best way for submitting a written consumer complaint
In accordance with law paragraph 10, 1 - 3 of the Consumer Protection Law (NN 41/14),
We would like to kindly inform customers that they can submit a written complaint expressing their dissatisfaction provided with the purchased product or service by written letter on address:

TRIVAP d.o.o.
Kralja Petra Svačića 130
31300 Beli Manastir

Or via email on:

In accordance with law paragraph 10. page 5 of the Consumer Protection law (NN 41/14), we will respond to your written complaint with a written response within 15 days from the date of receipt.
When writing the complaint, please write your name and surname and the address for delivery of written answer.

For telephone inquiries, comments, suggestions and complaints we are available on info phones:

+385 99/3069-777
+385 99/4061-630